Engineering Manager · Agile Delivery Leader · Technical Account Manager

Rafael Vieira Carvalho

I connect business strategy with engineering execution. 15+ years moving from software developer to Scrum Master, Engineering Manager and Account Manager, leading up to 95 people across multiple clients, with a focus on motivated teams, measurable value and healthy margins.

Recent work

Healthcare SaaS startup · 2026 – present

AI agents that ship features

Agents that take a business request from Slack to a tested, reviewed pull request - refinement, implementation, code review and error triage. A human approves every merge, and the cost of each run is measured.

  • ai
  • engineering
  • product

Quorum · 2024 – present

Professional Services engineering

Leading the integration engineering team for enterprise clients. Rolled out AI development tools across the team, built a Team Health Dashboard for executives, and standardized pre-sales and SOW practices with Sales.

  • engineering
  • ai
  • account

Volunteer project · 2026

Sunday Mass slides automation

Turned a manual weekly task into a web app - it fetches the liturgy, builds the PowerPoint with readings, responses and songs, and lets anyone download it in seconds. Tested and deployed through a CI/CD pipeline.

  • automation
  • python

Companies & clients

Worked at

  • Quorum
  • dti digital
  • Omnetric
  • Siemens
  • Avenue Code

Clients supported

  • Macy's
  • Eletrobras
  • Eletropaulo
  • CEMIG
  • CEB

Process & delivery advisory

I help companies find the processes that slow them down and make them better: clear documentation, automation where it pays off, and training so the team owns the result. Available for one-on-one advisory with engineering leaders and software teams.

Get in touch

Projects & publications

Videos